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Quark vs. InDesign

If you've spent much time in B2B publishing, you've already decided whether you prefer Quark's QuarkXPress or Adobe's InDesign for your layout work.
But you may still want to read this piece in the Denver Post, which outlines the history of Quark and pays particular attention to the company's history of customer-service shortcomings.
Wondering where I stand in the debate?
I have both InDesign and Xpress on my computer. But I tend to be a creature of habit. And the design software I use most often is the nearly prehistoric PageMaker.